Refund policy

At PardaBazar, we ensure quality and accurate product details. However, if you receive a defective item or the size does not match the description, we offer an exchange.

Conditions for Exchange

An exchange will be processed only if:

  • The item has a manufacturing defect, damage, or wrong size compared to what was mentioned.

  • You inform us within 24–48 hours of delivery.

  • You provide clear photo or video proof of the issue.

Not Eligible for Exchange

We do not offer exchanges for:

  • Change of mind or dislike of color/design

  • Used or damaged items caused after delivery

  • Custom-stitched or customized products (unless defective)

Process

  1. Send us a message on WhatsApp with your order number.

  2. Share photos or videos clearly showing the issue.

  3. Upon approval, we will guide you through the exchange process.

Refund Policy

We currently do not offer cash refunds — only exchanges in valid cases.